Refund policy

100-Night Money-Back Guarantee

Every NoSnore Pro™ comes with our 100-night money-back guarantee. If it has not stopped or noticeably reduced your snoring within 100 nights of delivery, email us at customercare@nosnorestore.com with your order number and we will refund the full purchase price. No questions asked.

No need to return your device

You do not have to post anything back to us. Once we receive your email we process the refund to your original payment method within 3 business days. Your bank or card provider may take a further 5 to 10 business days to show it in your account.

Who the guarantee covers

The guarantee applies to orders placed directly on nosnorestore.com and can be claimed once per customer. It covers every NoSnore Pro™ in that order, including 2-packs and 3-packs.

Other products

Accessories such as the Ultrasonic Mouthguard Sterilizer, Orthopaedic Pillow and Blackout Eye Mask can be returned within 30 days of delivery if they are unused and in their original packaging. Contact us first so we can give you the return address. Return postage is at your cost unless the item is faulty.

Damaged, faulty or incorrect items

Please check your order when it arrives. If anything is damaged, faulty or not what you ordered, email us within 7 days with a photo and we will send a replacement or refund you in full, at no cost to you.

Cancellations

We ship within 24 hours of your order. If you need to cancel, email us as soon as possible. Once an order has been dispatched it is covered by the guarantee above instead.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits those rights.

Contact

Any question about a refund or return: customercare@nosnorestore.com